A psychological assistance unit was set up in Togo during the critical phase of the coronavirus pandemic. Always available, this support group helps those who are stressed, anxious and worried about the health situation linked to Covid-19.
Togo took several actions to deal with the Covid-19 pandemic and its consequences. Among these actions, we can count that of the National Union of Hospital Practitioners of Togo (SYNPHOT) from which comes the initiative of the listening and psychological support unit.
The cell comes to the aid of the Togolese population including healthcare staff during this period of pandemic linked to Covid-19. "We listen to the callers and then we try to give them a little support, so that they can go through this quite difficult period for all", explains Doctor Sonia Kanékatua Agbolo Noamessi who is part of the team of volunteer doctors hired by the SYNPHOT.
Everything is done over the phone. No physical encounter is possible. "It's like a tele-consultation. They call and there is a mental health professional on the phone who accompanies the caller for a few minutes in relation to what he is currently experiencing", adds the volunteer doctor of SYNPHOT .
We spoke to Gisele Akakpo, a student, benefited from this support. Anxious, Gisele could not sleep since she learned that a close relative had been infected. "I was stressed, I was scared but after calling them they reassured me and I think I will be fine."
Stress, anxiety, anguish are among other problems exposed by callers to the listening cell. Sonia Kanékatua Agbolo Noamessi explains that it is above all "the anxiety of being infected without knowing it. And therefore also the repercussions that it can have, that is to say a form of insomnia for example."
The listening and psychological support unit normally receives calls from 8 a.m. to 8 p.m. every day. But doctor Sonia Kanékatua Agbolo Noamessi indicates that he receives calls before 8 a.m. and after 8 p.m. Proof that demand is very strong.
Source: Made For Minds